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Round Table Discussion – How the IAPC&M handle a complaint

by IAPC&M | Dec 8, 2018 | Accreditation & Regulation, Business Building Skills, Business Coaching

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Listen to our round table discussion where we quiz Adele McCormack, Head of Professional Standards, about how to handle a complaint https://youtu.be/ThChNGq4Gm0

To download a sample generic complaints procedure for you to adapt and promote on your website, see the secure members area.

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