Professional Standards for Coaches and Mentors

Why Do We Need Professional Standards?

  • To raise the profile of our profession
  • To ensure that the public is protected
  • To make our industry one we can be proud of.

What are the IAPC&M Professional Standards?

  1. Deliver exceptional client care
  2. Protecting the rights of the client and practicing safely and within the scope of practice
  3. Accountability and record keeping
  4. Effective communication
  5. Honesty, trustworthiness and confidentiality
  6. Establishing and maintaining public trust and confidence within the profession

What do the Professional Standards Team do?

  • Create the standards and ethics framework
  • Benchmark for how complaints are assessed
  • Ensure members adhere to these standards
  • Ensure appropriate Governance is in place

Click here to view details of our complaints procedures