Professional Standards

What does the professional standards team do?

  • We create the standards and ethics framework for everyone
  • We provide the benchmark for how complaints are assessed
  • We ensure that these professional standards are embedded in the coaching and mentoring practice of all members.

What are the professional standards?

  • Being accountable
  • Keeping accurate records
  • Communicating effectively
  • Being honest and trustworthy
  • Delivering exceptional client care
  • Protecting the rights of the client
  • Practising safely within the scope of practice
  • Establishing and maintaining public trust and confidence within the industry.

Why do we need professional standards?

  • To raise the profile of our profession
  • To ensure that the public is protected
  • To make our industry one we can be proud of.