Professional Standards

Most clients that look to hire a coach or mentor are often unsure about making the right choice. By hiring an IAPC&M accredited coach or mentor, your clients can be rest assured that they are hiring a coach or mentor that adheres to the highest standards in their profession.

What does the professional standards team do?

  • Create the standards and ethics framework 
  • Benchmark for how complaints are assessed
  • Ensure members adhere to these standards.

What are the professional standards?

  • Being accountable
  • Keeping accurate records
  • Communicating effectively
  • Being honest and trustworthy
  • Delivering exceptional client care
  • Protecting the rights of the client
  • Practising safely within the scope of practice
  • Establishing and maintaining public trust and confidence.

Why do we need professional standards?

  • To raise the profile of our profession
  • To ensure that the public is protected
  • To make our industry one we can be proud of.