We are so excited to launch our CPD programme where we will be delivering monthly webinars featuring some of the leading coaches and mentors within the field. The programme will be based on the capability model focusing on a different area each month.
The first session on 21st Feb will be discussing the ‘Coaching Agreement’.
The coaching agreement is the beginning of the coaching relationship and sets out the terms of the relationship. This is such a critical element of the relationship and indeed creates the standards by which to work. Done well, the coaching agreement creates a clear set of expectations for the client. This will improve the outcomes for the client. It also provides protection for you as a coach by identifying the boundaries for which you are willing to work.
The code of professional conduct helps to provide a framework around that agreement in theoretical terms however this webinar will offer practical insights into how to form that coaching agreement. The panel of speakers will discuss and share their experience of how to do it well, insights where it has not worked well and the consequences of not having a strong coaching agreement. Please share any questions you have prior to the event and we will make sure they are covered off during the session.
These webinars will count towards your CPD for accreditation so it is really important for you to join us. It also helps you to become familiar with the IAPCM leadership team.
Head of Professional Standards
Autobiography in Five Short Chapters
by Portia Nelson
I walk down the street.
There is a deep hole in the sidewalk.
I fall in
I feel lost …I am helpless
It isn’t my fault.
It takes forever to find a way out.
I walk down the same street.
There is a deep hole in the sidewalk,
I pretend I don’t see it
I fall in again
I can’t believe I am in the same place.
But, it isn’t my fault.
It still takes a long time to get out.
I walk down the same street.
There is a deep hole in the sidewalk,
I see it is there
I still fall in…it’s a habit
My eyes are open.
I know where I am.
It is my fault.
I get out immediately.
I walk down the same street.
There is a deep hole in the sidewalk.
I walk around it.
I walk down another street.
If you find yourself walking down the same street, falling in the same hole, and you’re stuck in habits, blaming others etc. then you need help to stop, make changes and move on.
Who can benefit?
There is a saying ‘You don’t need to be sick to get better’. In fact, you don’t even need to have problems; you can be a fully-functioning, fulfilled person, and you can still benefit from additional support simply in order to enjoy even more of what you want from life. No-one is 100% free of issues, most of us have an area of life where we walk down the same street, fall into the same hole and have bad habits, so what ever the issue, be it personal and or professional, seek out the support of a properly trained, certified, insured, experienced and accredited practitioner.
Through interviewing both accredited coaches/mentors as well as, if possible one of their clients, each podcast will explore both sides of the coaching/mentoring intervention – what works for clients and what doesn’t. In addition, we will explore what tips clients have for us as professionals, as well as uncover powerful techniques and resources that coaches and mentors can use to raise industry standards.
Sharing best practice with each other is important, and we would love to hear from you too. So, if you would like to be interviewed, or you have a great top tip, technique or idea, then please email email@example.com.
More details of where to download and listen to the podcasts is coming soon…You can listen HERE.
Have you ever met someone who seems to just get along so well with anyone? People ask for them at gatherings, they make sales seem so easy, and somehow, there just doesn’t seem to be any awkward moment when you’re around them!
Regardless of what industry you are in, one of the best skill that you should possess is the ability to build rapport (quickly!) with your clients.
Although others may think it comes naturally, establishing rapport can actually be developed over time. Sure, there’s more to rapport than truly getting your client’s trust but it will surely give you a good headstart as you are building a connection and relationship with them.
Here are some easy steps to make sure you and your client would “click” on your first meeting. Don’t forget to S.M.I.L.E.!
S – Show Your Sincerity
More often than not, people will always feel turned off if they can smell that you’re only in for the numbers! Either you’re desperate to increase your sales or trying to hit a quota, it will always reflect in the way you are dealing with them. Give genuine compliments and make them feel that you really care about their problems, fears, or desires.
M – Mirror and Match
Mirroring and matching are techniques for building rapport by making yourself more like the other person (mindtools.com). Research has found that when people do something, the others surrounding him are kind of compelled to do the same act. (Click here to learn more mirror and match techniques.)
I – Ignite Common Interest
Don’t talk too much about yourself! Begin by using open-ended questions that will help you discover similar interests or hobbies where you may also create shared experiences. Just a tip, though, don’t try too hard by making up an interest! Remember, the goal is to be genuine and sincere.
L – Listen attentively
Our clients feel important when they are being heard. Listening will encourage them to feel more relaxed in your conversation and to be more confident to “open up”. From here, you can create your own visualization of their world and give you an idea of what interventions you will need to make.
E – Empathize
Empathy is the ability to understand or share the experience of another as though you are in his position. Unlike sympathy, empathy is more than just a feeling. It has to be combined with action. You may start by looking out for verbal or nonverbal cues to help you understand his situation; considering his perspectives by setting aside your own assumptions, biases, or criticism; acknowledging his/her feelings; allowing the emotional connection, and taking positive action.
Featured Image credits: https://www.vecteezy.com/vector-art/110126-hand-lettered-smile-speech-bubble-vector
You probably have the best products and services in the industry, but the real question is “Do your budding clients even know that your business exists?”
The more visible you are, the more customers you can attract AND the more people can talk about you and tell others about you!
Increase your chances of attracting more clients and customers by following these practical and easy visibility tips by successful solopreneur and Business Mastery & Mindset Queen, Ruby McGuire:
Get super-duper clear on your ideal client. The more clarity you have, the easier it will be connected with them both on/offline.
Be consistent with your social media. You choose how often but keep showing up regularly so that people can start to get to know, like and trust you.
‘Hang out’ where your ideal clients are.
Get super-duper clear on how you can work with someone. Know what you offer as a service. If you’re going to be visible you want this sorted so it’s easy for your ideal clients to choose you as the one to work with.
Check your website – Is it obvious what you do? Share the benefits your clients will get by working with you.
Speak to your ideal clients in their language. If your business is corporate-focused, then speak that language. If it’s more relaxed, then relax your tone too.
Get really good at 2 social media platforms. Don’t burn out trying to be good at them all, choose 2 and do them really well. Set up profiles on the others as a type of business card.
Stop lurking, start networking in your online groups. Aim to engage with a minimum of 1-2 people a day. Offer help, answer questions, share inspirational quotes etc.
Network with people offline (attend regular meetings). Forget selling yourself, build relationships. Who knows where it will lead? Maybe business, maybe great friendships.
Have a pipeline of people you engage with on a consistent basis. Business buddies, potential clients, joint venture partners etc.
- To meet Ruby McGuire, Visibility Strategist, Trainer, Speaker, and Author, see here
- To subscribe for our Coach Yourself Newsletter, click here
- To apply for accreditation your professional status, see here
- To find a coach and or a training provider see here for our free e-guides
More blogs by Ruby McGuire:
Ruby McGuire is also co-author of our Business Handbook for Solopreneurs, How To Win and Keep Clients: 7 Proven Strategies to Grow Your Business
Photo credits (Featured Image): https://www.vecteezy.com/vector-art/675756-quick-tips-arrow-helpful-banner-design
You have decided that you want to change your life. You’ve got a goal in mind. What can you do to ensure that you achieve success? You know that you will need to adopt certain success habits. The following rules will help you ensure successful habit formation.
A word of caution first. Nothing happens in isolation and nothing happens unless you are committed to making it happen. As the adage goes, ‘a journey of a thousand miles begins with one small step and is completed one step at a time’.
Success habits don’t just happen by accident. They are created by design. Creating a plan will increase the chances of your successfully creating a new habit. Think of the plan like a road-map. Include your starting point, the final goal and all the steps along the way. Don’t forget to note down potential obstacles and how you will overcome them (including who can support you).
Many people include a vision board in their planning. This is a great way to see what your goal looks like and when placed somewhere that you will see it regularly can reinforce the goal you want to achieve. (Photo by Estée Janssens on Unsplash)
You must be committed to your goal of creating a new habit. If you are not committed, then the chances of succeeding in attaining it reduces dramatically. How many people have made resolutions only to break them soon afterwards?
It is important to believe that you will create your new habit and to be able to see yourself doing it. The journey is not the destination, but it is a movement!
One technique that some people use is to write down a positive statement that affirms you have created your new habit.
For example, if you want to be more effective at work (this would need to be broken down into chunks by asking what being more effective looks like and then prioritising the changes required) you may begin by stating that ‘before I start my work, I make sure that I plan my day and make sure that I know which tasks are important for helping me to achieve my goal.’ (Photo by Stefan Cosma on Unsplash)
Self-knowledge is crucial to creating new habits, as well as eliminating old ones.
You need to understand your strengths and development areas. It is important to know where you are right now, where you want to be and what needs to change.
By knowing yourself you can create a growth mindset. This ensures that you understand that action is important as by acting you create change which leads to success.
By far, one of the best ways to know yourself is to ask for feedback. You can also complete an assessment or profile too. In any event, having a holistic view of yourself gives you a much stronger foundation to build on. (Photo by Marc-Olivier Jodoin on Unsplash)
Sidebar: Learning to receive feedback is a habit in itself!
Habits take 21 days to become routine, or thereabouts (the longer you do it, the more it becomes a habit. Sadly, this is true for bad habits too!). This means that you need to ensure that you build time into every day to practice your new habit, and that means every day.
To ensure that you complete the full 21 days you need to plan, and you need to identify any potential stumbling points that may cause you to want to skip a day. Knowing what might interfere in your daily habit practice ensures that you can put in place plans to overcome it.
A positive mindset is key as is commitment. If you are committed to creating the new success habit and understand why it is important to your overall plans and goals then you will be more able to overcome stumbling points and ensure that you practice your new habit every day until it becomes a routine part of your daily life.
When you set out to create a new success habit you have your plan for how you are going to achieve it and what your life will look like once that happens. Don’t forget to build in a reward. Make it something that you really want and value. It doesn’t have to be big, but it does have to be important to you. I would also add that it must have a positive impact. By planning a reward when you have created your new habit you will be more emotionally invested in creating the habit.
Write down your reward or get a picture of it and put it somewhere where you will see it every day. This will reinforce the desire to succeed and strengthen your motivation to achieve your goal.
By using the five rules above you will be creating a positive mental attitude towards creating a new success habit. Don’t try to create too many new habits at once. It is simpler and more realistic to create one new habit at a time. (Photo by Pietro De Grandi on Unsplash)
Never be afraid or embarrassed to ask for help and support.
This could be a family member, friend, partner, coach, mentor, doctor, therapist, counsellor, psychotherapist, psychologist or spiritual adviser.
It does not matter who helps you, as long as you end up with the results you are seeking.
Yeah! Well done Claz Gomez, you’ve won the lucky dip book draw as a result of being on our Life Coach Directory webinar last month.
If you missed it, you can hear the recording here:
Our book is still available on Amazon the early bird price!
The International Authority for Professional Coaching & Mentoring (IAPC&M) produces a Weekly Bulletin to keep student coach & mentors awaiting accreditation, up to date with relevant info. which includes discounted offers, invaluable CPD and business building webinars, PR & media and work opportunities to name but a few value-added benefits which all add to up to a massive ROI.
Students can apply for accreditation at any stage of their training.
The benefit of applying for your accreditation ahead of completing your training course and being certified is that you can immediately benefit from the business building resources, meaning you can create your business while you study.
Find out more from this short video:
To apply and start the accreditation click here, which means you can tick the option to subscribe for our invaluable Weekly Bulletin.
New practitioners will also find our new business handbook invaluable:
Meet seasoned Executive Coach, Human Resource and now published Author, Monique Daigneault, in her interview with IAPC&M Director, Dawn Campbell:
Read more about our upcoming book launch:
- What Industry Leaders are Saying About our Book
- 7 Tips on How to Win & Keep Clients
- Leaders are Readers
- Meet Olympian, Team GB, Silver Medallist, Leon Taylor
- (A+V) x T = Clients
- Allowing your Spirit to Guide you in Business
- How to Win the Mind Game
- A Pathway to Succeeding in Business and in Life
- A Heart-Led Marketing
- 5-Step Model to Creating A Dream Business
Or watch and listen to guest interviewer Henry Johnstone interview the co-authors here:
So many wonderful books, so little time! We probably all agree that on-going CPD is important as a professional practitioner. However, we rarely make the time investment needed to work our way through our book wish list!
So, thanks to the IAPC&M book club volunteer reviewers, you no longer need to. They’ve come up with a neat solution to the problem of not having enough hours in the day to benefit from the gems contained in our ‘must read’ list. Instead, you can review their book reviews, which is yet another value-added benefit to help you speed read more books in record time while learning at your own pace.
We are passionate book worms, and will be offering you a wide range of reviews from the classics to specific topics such as health and well-being, to the all-important success stories in business handbooks. All of which will help you develop your skills, capabilities and knowledge as a practitioner (in line with your CPD log, and if you don’t have one, ask us for one), as well as building your business acumen so you too can have a thriving business.
If you liked this super quick read, and want to learn more, then click here to buy the book.