IAPC&M, Head of Professional Standards, Adele McCormack, ASC,  explains her role.

What do I do?

I joined the IAPC&M a couple of years ago because I felt I had something of value to offer the then Standards & Ethics team. After writing my vision of what I wanted to offer the organisation, I ended up heading up the Excellence department, which is now more aptly named the Professional Standards department. I am immensely proud to be part of this visionary team of volunteers. The value we are offering our professional practitioners is growing and currently includes templates such as a complaints procedure and a comprehensive Code of Professional Conduct that proves we care about our clients’ welfare. Also, documents such as a CPD log which helps practitioner capture their learning. All of this work has come about as a result of working closer with our accreditation team. Professional standards and the supportive work we do is now deeply embedded in accreditation (and the re-accreditation) of our practitioners, our course training providers as well as corporate clients.

Why do I volunteer?

I don’t necessarily consider this a volunteer role per se, more of a duty that fulfils my passion. I believe that it is everyone’s responsibility to raise and maintain the highest standards in coaching and mentoring if we are to ensure that our clients get the best possible service. This is just my way of making my contribution as a coaching professional.

What can I do for you?

It is important that in order to achieve and demonstrate longevity within the coaching/mentoring/training field, that our professional standards are embedded within your business model. They are specifically designed for the benefit of the client to build public trust and confidence in your service delivery. We are all about building relationships with the public, so I am happy to chat with anyone who wants to improve their standards and brainstorm how to make them more visible in your business, making it easier for the client to identify you as a professional.

One of my favourite quotes

I am often inspired by Richard Branson, my favourite quote of his is “If someone offers you an amazing opportunity and you’re not sure you can do it, say yes – then learn how to do it later”. I love this attitude because we are never going to achieve anything unless we try.

Contact Adele here adele.standards@coach-accreditation.services