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IAPC&M Cancellation and Refunds Policy

In the unlikely event you change your mind about becoming professionally accredited:

Due diligence:

When making any purchase we all have a responsibility to conduct our own due diligence. Therefore, when you apply and pay for accreditation, it is on the understanding that you have asked all the questions that need answering and that you have satisfied yourself about the return on investment that accreditation offers you, your business and your clients.

If you have any doubts, queries or concerns, do not apply until you have spoken to a member of our team.

Cancel a new accreditation application:

New members may cancel their accreditation application up to 14 days from their initial joining date (this is the date you paid your invoice). To cancel and receive a refund, please send written confirmation of your request via email to finance@coach-accreditation.services detailing the reasons for requesting a refund.

Accreditation application fees will be refunded in full, less any bank/financial institution charges that may be incurred in receiving/crediting the payment. Applicable refunds will be credited back as per the original payment method.

Cancellations and subsequent refunds due will be processed as soon as possible upon receiving a written cancellation request. Please ensure that your name, payment details (including invoice number) and the accreditation level applied for are quoted in your email.

  • Note: If you have commenced the accreditation process and have begun to submit your evidence, and you then decide to cancel, we may charge you any fees, disbursement and any applicable VAT reasonably incurred during the period. This will include but is not limited to a £25.00 administration fee.

Cancel a new accreditation renewal:

Accreditation renewal occurs every three years.

Accredited members may cancel their accreditation renewal up to 14 days from their accreditation expiry date. To cancel and receive a refund, please send written confirmation of your request via email to finance@coach-accreditation.services detailing the reasons for requesting a refund.

Accreditation renewal fees will be refunded in full, less any bank/financial institution charges that may be incurred in receiving/crediting the payment. Applicable refunds will be credited back as per the original payment method.

Cancellations and subsequent refunds due will be processed as soon as possible upon receiving a written cancellation request. Please ensure that your name, payment details (including invoice number) and the accreditation level applied for are quoted in your email.

  • Note: Once you have commenced the accreditation renewal process and have begun to submit your evidence, and you then decide to cancel, we may charge you any fees, disbursement and any applicable VAT reasonably incurred during the period. This will include but is not limited to a £25.00 administration fee.

Cancel your annual renewal fee:

Accredited members may cancel a recently renewed annual renewal fee up to 14 days from their renewal date. To cancel and receive a refund, please send written confirmation of your request via email to finance@coach-accreditation.services detailing the reasons for requesting a refund.

The annual renewal fee will be refunded in full, less any bank/financial institution charges that may be incurred in receiving/crediting the payment. Applicable refunds will be credited back as per the original payment method.

If a renewal certificate has been issued prior to the IAPC&M receiving your cancellation request, we reserve the right to charge a £25.00 administration fee.

Cancellations and subsequent refunds due will be processed as soon as possible upon receiving a written cancellation request. Please ensure that your name, payment details (including invoice number) and the accreditation level applied for are quoted in your email.

Cancellations after 14 days:

Outside of the 14-day period, we will not issue any refunds.

Reasonably incurred fees:

In all instances, we may charge you any fees, disbursement and any applicable VAT reasonably incurred during the period between payment of your invoice and your request for a cancellation/refund.

Contact details:

Through accreditation, we build trust and confidence in the coaching and mentoring profession for the benefit of everyone.