Governance
What is Governance?
What do we mean by Good Governance?
Good governance promotes transparency, accountability, equity, and responsiveness, which are crucial for maintaining trust and effectiveness in the IAPC&M’s operations. We have a dedicated team who ensure that we are practicing within ethical standards and we share these standards through our code of Professional Standards and Ethics.
We foster a culture of integrity by consistent communication with our operations teams and our members. We welcome feedback and collaboration and strive to ensure that our offering is continuously improving and evolving.
We take our role, as the ONLY Accreditation body for the coaching and mentoring industry that is approved by the British Industry Ombudsman, very seriously and we provide robust methods for dealing with conflict resolution.
By instilling these practices, the IAPC&M demonstrates its commitment to good governance, which in turn, promotes trust, accountability, and long-term success.
Who are the Governance Team?
David Monro-Jones
Operations Director
Sue Pallot
Head of Governance
Charlotte Keating
Resolution & Relationships Manager