As part of International Coaching Week, coaches around the world are being given access to 23 free masterclasses designed to help them grow their businesses, strengthen their skills, and create greater impact. One of these powerful sessions is led by business strategist Gemma Went, who will deliver an insightful masterclass on AI for Coaches: How modern tools are reshaping how coaches work and scale.

On 13th May at 11:30 a.m. BST, Gemma will host a session that explores how coaches can adapt to changing business demands, create smarter systems, and deliver better experiences for clients without adding more pressure to their workload.

The coaching industry is evolving quickly. Clients expect faster communication, smoother experiences, and more personalised support than ever before. At the same time, many coaches are finding themselves overwhelmed by endless admin tasks, content creation demands, and operational responsibilities that take time away from actual coaching.

This is where AI for Coaches becomes an increasingly relevant conversation.

Many coaches hear the term and immediately feel uncertain. Will technology replace the human connection that makes coaching powerful? Will automation make services feel impersonal? Is it too complicated to implement?

The reality is far less intimidating.

This is why more business owners are exploring AI for Coaches as a practical solution to reduce overwhelm and improve efficiency. Rather than replacing personal connection, these tools can help coaches deliver a better client experience.

Technology should never replace human transformation. Coaching is built on empathy, trust, intuition, and meaningful conversation — things that cannot be replicated by software. However, technology can support coaches behind the scenes by removing repetitive tasks and creating more space for what matters most.

REGISTER TO ICW 2026

‘One click’ gives access to all sessions

How AI for Coaches Saves Time on Repetitive Tasks

One of the biggest challenges coaches face is spending hours on tasks that don’t directly generate revenue.

This often includes:

  • Scheduling appointments
  • Sending follow-up emails
  • Managing onboarding documents
  • Writing social media content
  • Organising client resources
  • Handling administrative tasks

Smart systems can help coaches automate many of these repetitive responsibilities, allowing them to focus more energy on client transformation and business growth.

Improve Client Experience

Clients want seamless experiences from the moment they discover your services to the completion of their coaching programme.

When communication is delayed, systems are disorganised, or onboarding feels confusing, trust can be affected.

Using the right tools can help coaches:

  • Deliver quicker responses
  • Personalise client communication
  • Create structured onboarding journeys
  • Offer better resource delivery
  • Maintain consistent touchpoints throughout programmes

Gemma specialises in helping business owners build trust-driven systems that improve both profitability and client satisfaction.

How AI for Coaches Makes Content Creation Easier

Many coaches struggle to stay visible online because content creation feels overwhelming.

From writing newsletters to social media captions, blogs, lead magnets, and programme materials, the demand for content can feel endless.

Modern tools can help generate ideas, improve workflows, and reduce the time spent staring at a blank screen. Coaches can maintain their authentic voice while becoming far more efficient in their marketing efforts.

This allows business owners to remain visible without constantly operating in burnout mode.

For many business owners, AI for Coaches can help generate content ideas, organise campaigns, and streamline marketing workflows while maintaining authenticity.

Scale Without Founder Burnout

One of Gemma Went’s most recognised areas of expertise is helping founders break free from businesses that rely entirely on them.

Many coaches build businesses where every decision, client interaction, and operational task depends on their personal involvement.

This model quickly becomes exhausting.

Sustainable growth requires systems that allow businesses to operate smoothly without constant founder intervention. This creates more freedom, higher profit potential, and long-term stability.

Gemma calls this scaling with trust, profit, and peace — without sacrificing personal wellbeing.

Why This Masterclass Matters

Gemma Went brings over two decades of experience advising 6 to 8-figure founders through operational strategy, behavioural science, leadership development, and modern business innovation.

As founder of The Lighthouse, she has helped countless entrepreneurs create businesses that grow sustainably without losing their purpose.

Her masterclass offers practical guidance for coaches who want to remain competitive in a rapidly evolving industry while protecting the heart of their work.

If you’ve been curious about how modern business tools can support your coaching practice, this session offers the perfect starting point.

Join Gemma Went on 13th May at 11:30 a.m. BST during International Coaching Week and discover how smarter systems can help you scale your coaching business with confidence.

Gemma’s masterclass will show attendees how to use AI for Coaches strategically so they can build smarter businesses that create more freedom, profit, and long-term sustainability.

“The most caring, sharing, practical coach & mentoring resources available”
  • Testimonials – See what members say about the IAPC&M accreditation process, resources, and their international community
  • Apply for your international accreditation status with our humanistic capabilities-based approach, which is inclusive and fast
  • Client-facing signature programme – Get accredited here and help your programme stand out in a noisy digital space
  • Training Providers – Add coaching/mentoring to your skill set, improve your communication, and build a rewarding career
  • Special Offer – Business support for coaches, everything you need personally and professionally to thrive
  • Continuing professional development (CPD) – Log your CPD hours and certificates in your professional evidence portfolio
  • Podcast – Both Sides of the Coin PR opportunity for you and your clients
  • Meditation – Register for our weekly guided sessions so you can show up for your clients in a way that makes them feel heard, held and held
  • Contact us and we’ll respond by inviting you to join us in a Zoom conversation over your favourite beverage to discuss how best to support you.